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  • Now, you can print pension statement letter online.

  • To benefit from PPA services, sign up on the PPA portal.

  • The beneficiary does not has the right to transfer his/her pension to any other person

  • The pension of a female who was an employee in the government is guaranteed even if her husband is an employee or a pensioner.

  • **NEW** the auto reply service has been launched "toll free 8001248889".

  • The pension is ceased if the pensioner appointed in a governmental position.

  • The pension is an entitlement insured by PPA and it is not a heritage.

  • The pension of the deceased pensioner is distributed equally between the beneficiaries.

  • Any change in the status of beneficiaries should be reported to PPA.

  • Pensionable services is the actual completed years of service in governmental position.

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This Service guide provides an overview of all secure e-services on the e-service portal. Such services are categorized in separated classifications as per the service type (enquiries – objections – communications – information – accounts) and as per the addressed persons (retiree – beneficiary – agent – government authorities) to enable the user to access easily to the required service and to fulfill its application from any city without need to refer to the headquarter of the agency.
The most prominent e-services provided by the portal include:
    • Print a retirement pension definition letter in Arabic language.
    • Print a statement of pension settlement.
    • Enquiring about the value and status of retirement pension.
    • Preview the remuneration data.
    • Following up with a transaction.
    • Preview service terms.
    • Adding a beneficiary.
    • Updating the user’s information electronically.
    • Previewing discount data.
 In order to take advantage of such services and the benefits it provides, the PPA calls of portal visitors and users to register in the e-Services Portal.  
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