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  • The pension is an entitlement insured by PPA and it is not a heritage.

  • The beneficiary does not has the right to transfer his/her pension to any other person

  • To benefit from PPA services, sign up on the PPA portal.

  • Any change in the status of beneficiaries should be reported to PPA.

  • The pension of a female who was an employee in the government is guaranteed even if her husband is an employee or a pensioner.

  • Now, you can print pension statement letter online.

  • **NEW** the auto reply service has been launched "toll free 8001248889".

  • The pension is ceased if the pensioner appointed in a governmental position.

  • Pensionable services is the actual completed years of service in governmental position.

  • The pension of the deceased pensioner is distributed equally between the beneficiaries.

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 Agent’s Services

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Print a retirement pension definition: 
By this service you can obtain a pension definition attested by the PPA containing a retiree’s pension and the beneficiaries’ names to submit to it Whom It May Concern.
Transaction Follow – Up:
This service provides you with a list containing all transactions connected to a retiree’s civil registry number so you can be provided with the status of every transaction and the date, number and type thereof in addition to the notes appearing on each transaction, documents and data required to be completed.
Previewing Pension Information:
This service offers a list of types of entitlements including pension, accumulations and the amount of each entitlement along with the facility to print such document for personal use only not for formal use.
Discount Information:
This service provides a detailed list of all discounts affecting the value of beneficiary’s monthly pension, reasons thereof, date of discount end and the value of original discount.
Enquiring about a beneficiary’s pension value and status:
This service displays the value of monthly pension allocated for the represented beneficiary and the status of pension (activated or deactivated) and the reason for suspension if suspended.
Previewing Agent’s Information:
This service enables you to review all your data registered with the PPA i.e. (address – mobile NO – Email).
Beneficiaries’ Total Pension:
This service previews the total pensions of beneficiaries registered under your POA.
POAs Expiration Date:
This service provides you with a detailed list of numbers of all POAs registered in your name on the PPA system along with displaying the expiration date of each POA.
Update my Information:
This service allows you to electronically update your personal information registered with the PPA (e.g. residence, mobile number and email) without the need for reference to the PPA headquarters to update the same.
Print a Pension Settlement:
This service displays a printed report on the service terms, added terms and discounted terms to enable you, through such information, to know how to reach the monthly pension and the calculated service term.
Object to Discount:
This service enables you to submit an objection to the discounted value of the retirement pension allocated for the represented beneficiary. Moreover, this service displays the status of the last objection claim submitted.
Objection to Suspension of A Pension:
This service enables you to object to the suspension of the pension of one or all beneficiaries along with providing the objection reasons. Moreover, this service displays the status of the last objection claim submitted.
Beneficiaries’ Names:
By entering the civil registry NO of a deceased retiree, you can know names of all represented beneficiaries affiliated to such retiree along with displaying the POA date.
Enquiring about a POA:
This service provides you with a list of all registered POAs in your name and you are required to select the POA to be enquired about and you will be provided with all information in terms of the number of registered beneficiaries on such POA and the POA commencement and expiration dates.
Annual Account Statement:
This service provides an account statement of the deceased retiree’s pension for one year. Such statement contains the pension value, discounts and accumulations if any.
Account Statement:
This service provides a detailed account statement of the swift transfers, transfer value and date.
Cashing Status:
This service displays the amount to be deposited in your account, account NO and the deposit date.
Object to Service Statement:
This service enables you to electronically submit an objection to the service statement of a deceased retiree along with the ability to upload the documentation supporting your objection. Moreover, this service displays the status of the last objection claim submitted.
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