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  • Any change in the status of beneficiaries should be reported to PPA.

  • The beneficiary does not has the right to transfer his/her pension to any other person

  • To benefit from PPA services, sign up on the PPA portal.

  • Now, you can print pension statement letter online.

  • The pension is an entitlement insured by PPA and it is not a heritage.

  • Pensionable services is the actual completed years of service in governmental position.

  • The pension of the deceased pensioner is distributed equally between the beneficiaries.

  • **NEW** the auto reply service has been launched "toll free 8001248889".

  • The pension is ceased if the pensioner appointed in a governmental position.

  • The pension of a female who was an employee in the government is guaranteed even if her husband is an employee or a pensioner.

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 Terms of Use

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The KSA e. Portal of Public Pension Agency (hereinafter referred to as the “PPA Portal” or “Portal”) and its link is ( is available for your personal use. Your survey and use of such portal is subject to the present terms of use and to the regulations applicable in KSA. You come under such obligation as soon as you get to the portal as this means your implied unconditional agreement to the terms and conditions of use whether you are a registered user or not. Such agreement shall be valid as of the date of your fist use of such portal.
As it is clear in the portal vision and mission, its most important aims are to increase awareness, provide a diversified set of information on retirement, provide the as many e. services as possible in addition to answering the questions and enquiries submitted to the portal being one of the most important communication windows between the PPA and the beneficiaries.
Using the portal is subject to a set of terms and conditions which are subject to continuously updated and developed when needed. Any amendment or update of any of such terms and conditions shall be valid immediately upon approval by the Portal management. This requires you always to review the terms of use and disclaimer principle and access to the same independently to be informed of any updates or changes performed to the same. As you continue using this portal, this means you have completely accessed and accepted any amendment performed to the terms of use. Furthermore, the Portal management is not required to report any updates on such conditions.
Property Rights: 
This portal is being technically supervised by the Information Center which is a center affiliated to the PPA in KSA. All materials available on this portal, including the graphics of information, software and data (contents) are protected under the copyrights, brands and the other forms of property rights.
As the portal aims to increase awareness and enrich culture on the pension scheme of the portal visitors and users, it is allowed only for the personal user and non - profit use to benefit from the portal content and any information published on it. It is notable also to refer to that the PPA Portal is the source of such content and information and reference shall solely be to it in terms of the intellectual property.
Therefore, it is not allowed in any way to sell, license, lease, amend, copy, reprint, download, advertise, transfer, distribute, display in public, edit or establish works derived from any of the materials or contents contained in this portal to the public or for any commercial purposes without obtaining the prior written consent of the KSA PPA. Moreover, the graphics and images in this portal are copyright protected and may not be copied or used in any way without the prior written consent of the KSA PPA.
Restrictions of Use:  
By using the PPA portal, you hereby refrain from:
    • Providing or uploading any files containing viruses, damaged data or malware on this portal.
    • Upload any materials or files containing any immoral phrases with the purpose of defaming or insulting either expressly or impliedly.
    • Subscribe through the PPA portal to illegitimate or illegal activities in the KSA.
    • Provide or upload any files containing software, materials, data or other information not of your own or for which you have no license.
    • Use any means, software or action or attempt to oppose the proper operation of the PPA or adopt what is known as “Hacking works”.
    • Use this portal in any manner to send any commercial or undesired email or any misuse of such type of the PPA.
    • Do anything that may put overload or improper load to the PPA Portal infrastructure.
    • Publish, advertise or circulate materials or information containing defamation or violation of laws.
    • Publish any materials violating the Islamic doctrines or public morals through the PPA portal.
    • Advertise – on the PPA portal – any product or service rendering us in violation of any law or any applicable regulations in any field.
    • Use the e-services provided on the website in an unserious way and misuse the same intentionally.
Links to / from our Portal:
 1- Using PPA Link:
Except as mentioned below, it is forbidden to embed or copy any of the contents of PPA portal or establish any electronic links thereof or put any of them in any frame.
It is possible to put embed the links of the PPA portal in any other websites which do not contradict in objects or general trend with the aims, policies and frameworks of the PPA portal.
PPA is not considered in any way as participant or connected to any commercial, service logos, codes or brands or any other means used or appear on websites connected to the portal or any of the contents thereof.
PPA reserves all its rights in stopping and deleting any connection of any type from any website containing improper, scandalous, infringing, pornographic, unacceptable or illegal materials, names, materials or information violating any law or violating any of the intellectual properties or the privacy or publicity rights.  
PPA reserves the right to break down any connection of any banned type and bears no responsibility for the contents available in any other website reached through such portal or leads to this portal.
2- External Links on PPA Portal:
Connection links of other portals are provided so as to assist the visitor and we hereby assume no responsibility for either the contents or credibility of portals connected to us or our approval of the contents thereof. Accordingly, the usage of any of such links to go to such websites or portals shall be completely on your own risk.
Scope of Responsibility:
The e-services provided by the PPA portal online and obtaining information about the different government departments and authorities are only provided to facilitate manual procedures. Accordingly, you hereby acknowledge that your fully aware that online connections may be subject to interference or hacked by others and that the portal does not replace the information provided through official authorities and that the administrative applications and procedures may be directly made before the concerned authorities.
Accordingly, surveying this portal shall remain your own responsibility and we, in no way, shall not be held responsible for any loss or damage of whatsoever nature you may incur due to using or visiting the portal or depending on any statement, opinion, advertisement on the portal that may result in delay of operation, communication, troubles logging onto the internet or the delay of equipments, software, behavior or ideas of any person logging onto this portal. You hereby acknowledge that your sole exclusive means to remedy and damage or loss resulting from your access or use of this portal is to refrain from using or accessing to the same or stop the same.
You hereby acknowledge that you are not entitled to take any procedures against the PPA or any management thereof. Moreover, you hereby acknowledge that the PPA bears no responsibility as wells as any authorities, employees or agents who are in charge of managing, maintaining, updating or introducing the PPA portal which shall be discharged from all obligations and responsibilities in terms of any claim resulting from any violation committed on your side to the terms of use or any of the laws applicable either in the KSA or your residence.
Protection from Viruses:
We exert all efforts to check and examine the contents of such portal in all production stages. However, you are hereby recommended to activate an antivirus software to examine all materials downloaded from the internet and we shall not be held responsible for any loss, interruption, damage of your data or to your computer during connecting to this portal or upon using a material received from this portal.
In terms of claims and disputes arising out of your usage of this portal shall be subject to the KSA jurisdiction taking into account that Arabic language shall be the official language used to settle any disputes arising out of your usage of the portal or any contents thereof.
Suspending logging onto the Portal:
We may, at our sole absolute discretion, terminate, restrict or suspend your right to log onto and using the portal without notice and for any reason including violating the terms of use or any other behavior we consider, at our sole absolute discretion, illegal or causing damage to others. In case of such termination, you shall not be allowed to log onto this portal.
General Regulations:  
    • Arabic language shall be the main language for using the portal and benefitting from all materials published on it.
    • All regulations and laws published on the portal, either concerning the PPA or other authorities shall be subject to construing its meanings for the purpose of increasing benefit. However, the Arabic text of such regulations and laws form the main reference and, accordingly, the construing interpretation of the same may not in any way adopted to concluded any information or details.
    • All materials and information available on the portal for awareness and nonprofit.
    • The PPA shall have the absolute right to delete or withhold any comments or posts of the portal users found inappropriate by the portal.
    • User shall be fully responsible before the concerned authorities for any materials or files uploaded to the portal.
    • In case of any troubles in surveying the portal or for more information, kindly contact us on the email:
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