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  • Any change in the status of beneficiaries should be reported to PPA.

  • To benefit from PPA services, sign up on the PPA portal.

  • Pensionable services is the actual completed years of service in governmental position.

  • The pension is ceased if the pensioner appointed in a governmental position.

  • The beneficiary does not has the right to transfer his/her pension to any other person

  • The pension of a female who was an employee in the government is guaranteed even if her husband is an employee or a pensioner.

  • The pension is an entitlement insured by PPA and it is not a heritage.

  • **NEW** the auto reply service has been launched "toll free 8001248889".

  • The pension of the deceased pensioner is distributed equally between the beneficiaries.

  • Now, you can print pension statement letter online.

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 Privacy Policy

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As part of Public Pension Agency (PPA) efforts to offer best quality services to its Web-Site visitors; therefore, PPA gives user information secrecy and privacy the highest priority. The administration of the Website works diligently to offer everything that might of benefit to the Website users, while maintaining their information privacy and secrecy. To achieve the intended objectives in regard to information privacy and secrecy; its expected from the Web-Site visitors to interact constructively with the Website which includes frequent inspection to any updates of Site's Privacy-Secrecy Terms and Conditions. In addition, it is important to keep in mind that the Web-Site administration is not compelled to announce any updates that might take place on the Site's Privacy-Secrecy Terms and Conditions. Using this Website and viewing its pages indicates that the user have inspected and reviewed the terms and conditions of this Website, including any updates, and had agreed to them.
 
1- Your personal information:
    • This document has been prepared to help you understand the nature of data that we might request from you when you visit this Website.
    • The Administration of this Website is taking all necessary measures that might find suitable to maintain the safety of already acquired personal information while protecting it from being lost! In addition the administration will not allow misuse or unauthorized login thru many steps and most important are:
      • Frequent updates to security tools.
      • Continuous training to all employees that are working on this Website.
      • Getting most up-to-date software and hardware that guarantees the best protection to the Website.
2- How information is collected:  
    • Once you visit to the Website, we log your network IP address , date and time of your visit and the URL of any website that has referred it to the our Website.
    • As is the case in most Websites, once you visit, there will be a small file placed in your computer called a "Cookie", cookies are text files containing information to enable the site that has saved in your computer, which will be retrieved when needed during future visits from the same computer which includes the following:
      • Remember User name and Password.
      • Page settings; when available.
      • Colors that you select; if the site offer such a feature.
      • Disabling multiple voting for the same user computer.  
    • We might change the content of these cookies for technical.
    • You are the only one responsible for the information you send through this Website.
3- Communication with the Public Pension Agency: 
    • When making inquiries or requesting information about some service, then you are volunteering information using any of the means of communication with the agency , whether electronic or non-electronic. As an example is Inquiry Request on our Site our service, we will use your email address to respond to your request. It is also possible that we save your email address and your message for quality control purposes, and we may do so for legal and regulatory purposes.  
4- Safeguarding your privacy:  
    • We use appropriate secure techniques to protect your personal data.
    • Our Website may contains electronic links to other external websites or portals that might be using different techniques to protect information and privacy from the methods we used. We are not responsible for the contents and methods and the specifics of these other sites, and advise you to consult the privacy terms of those sites.
    • So that we can help you protect your personal information, we recommend the following:
      • Contact us immediately when you think that someone was able to obtain your password, or use code, or PIN, or any other confidential information.
      • Do not trade any confidential information over the phone or Internet unless you know the person's identity or who is receiving this information.
      • Use a browser that is safe when conducting transactions over the Internet while terminating unused applications on the web. In addition, always make sure that the Antivirus Software is running and up to date.
      • If you have any questions or opinions about our privacy terms, you can communicate with the site administration via the following e-mail: info@pension.gov.sa
 
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